We then blocked our credit card so it wouldn't be charged, and the account manager reached right out to us letting us know payment our credit card was declined and payment was due. We left voicemail messages on three different days a little before our contract was up. We called and were told we needed to contact our account manager (whom we have never spoken to). At the end of the year, we tried to cancel our account online, but there is no option to do so. We signed a year-long committment and couldn't wait for the year to end so we could be released from our contract. ![]() We have been unhappy Houzz customers for over a year. In terms of the service provided, we got one lead in 12 months for a 10+ county area. We had high hopes for Houzz, but it's done nothing but take our money and refuse to cancel our account either online, via email, or via phone call. Photos of my work so you can see I'm really a designer. I want to warn my fellow interior designers with new, small business so that they do not get caught in the same trap that I walked into. So unless you love throwing away hundreds of dollars each month, I would recommend you steer clear of Houzz Pro. Boy was I wrong! I reported them to the Better Business Bureau, but again, the contract. Then, when you are finding the software to be sub-par and you haven't had a single lead from the "marketing" (6 months and counting) and you are paying $350.00 a month and want out, they can wave the contract and say, "you signed the contract." I had been using Houzz as a homeowner from the beginning and I trusted Houzz and thought the Pro program would pay for itself. They don't care about you or your business. That reason is that they want to take as much money from you as they can. Yes, the Houzz Pro mobile app (for iOS and Android) can be used to manage leads and projects on the go.There is a reason why they make you bundle your marketing and project management software and ask you to sign a one year contract. Discounts are available for annual commitments. "Ultimate" (includes all "Essential" features plus a leads program) is priced at $399 per month. "Essential" (includes all "Starter" features plus marketing tools) is priced at $99 per month. "Starter" (includes business management tools) is priced at $65 per month. Houzz Pro is primarily used by home builders, remodeling professionals, interior designers, and contractors. Users can collaborate with clients using a centralized project portal, utilize estimate and proposal templates, and create 3D floor plans. Houzz Pro users can configure advertising settings online and customize profiles to attract leads. Houzz Pro is an all-in-one marketing, project, and client management solution for remodeling and design businesses. ![]() Additionally, Houzz Pro offers expert support with industry experts and website services to help create, manage and host a professional website. Professionals can quickly convert any project discussion into a potential project and store client notes and initial estimations for improved follow-ups. Using Houzz Pro lead management software, business professionals can grow client lists and streamline communication between clients using client dashboards. With Houzz Pro, professionals have the tools to manage clients and track progress for any project, all the way from estimation to execution. Additional Houzz Pro features include an integrated online payment system, mood boards for projects, and white-labeling for communications. ![]() Key features include project management, lead management with client dashboards, and individual insights. Houzz Pro is a lead and project management solution that streamlines processes for businesses of all sizes by centralizing all needs into one place.
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